Returns & Exchanges

At Altis Powersports, we want you to be fully satisfied with your gear; if your purchase doesn't meet your expectations, we offer a hassle-free 30-day return policy for all unworn apparel and accessories.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Gear

  Place the items in their original packaging with all tags attached to ensure they remain protected during transit.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.